Return & Refund Policy — PC Cool Cardstore

 

Return & Refund Policy

 

 

We want you to be happy with your purchase. However, due to the nature of trading cards and collectibles, we maintain a strict return policy.

 

 

Eligibility



   

  • Returns must be requested within 14 days of delivery.


   

  • Items must be returned in the exact same condition received (still sealed/sleeved if applicable).


   

  • You must contact us at {{ store.email }} before shipping anything back.


 

 

 

Non-Returnable Items



   

  • Graded cards (PSA, CGC, BGS, etc.)


   

  • Opened boxes or cases


   

  • Custom or personalized orders


   

  • High-value items over $200 (case-by-case)


 

 

 

Refunds


 

Approved returns will be refunded to the original payment method within 5–7 business days after we receive and inspect the item. Original shipping costs are non-refundable unless the item arrived damaged.

 

 

Damaged on Arrival: Please notify us with photos within 48 hours.